{"id":1012,"date":"2026-01-05T08:22:24","date_gmt":"2026-01-05T08:22:24","guid":{"rendered":"https:\/\/site1.definiteassurance.com\/?page_id=1012"},"modified":"2026-01-15T06:24:03","modified_gmt":"2026-01-15T06:24:03","slug":"claims","status":"publish","type":"page","link":"https:\/\/definiteassurance.com\/index.php\/claims\/","title":{"rendered":"Claims"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1012\" class=\"elementor elementor-1012\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4069ef1 e-flex e-con-boxed e-con e-parent\" data-id=\"4069ef1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e27bf66 elementor-widget elementor-widget-heading\" data-id=\"e27bf66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Insurance Claims Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fb3ac1 elementor-widget elementor-widget-text-editor\" data-id=\"6fb3ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A step-by-step guide to navigating your insurance claims efficiently and with peace of mind.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c1efa51 e-flex e-con-boxed e-con e-parent\" data-id=\"c1efa51\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8413d0 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"d8413d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"226759632\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2267596321\" data-tab-title-id=\"e-n-tab-title-2267596321\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2267596321\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPSV Insurance\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2267596322\" data-tab-title-id=\"e-n-tab-title-2267596322\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2267596322\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tGeneral Insurance\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2267596321\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2267596321\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-0bbb847 e-con-full e-flex e-con e-child\" data-id=\"0bbb847\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-72f8051 e-con-full e-flex e-con e-child\" data-id=\"72f8051\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8aafe1d elementor-widget elementor-widget-heading\" data-id=\"8aafe1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PSV Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b3ad94 elementor-widget elementor-widget-text-editor\" data-id=\"8b3ad94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Covers commercial vehicles like matatus, buses, and taxis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b47bb58 elementor-widget elementor-widget-text-editor\" data-id=\"b47bb58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"font-bold text-yellow-800 mb-1\">\ud83d\udca1 Important Note<\/h6><p class=\"text-sm text-yellow-700 leading-relaxed\">Always report incidents immediately. Delays in notification may affect the validity of your claim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce387d elementor-widget elementor-widget-text-editor\" data-id=\"1ce387d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"font-bold text-green-800 mb-1\">\ud83d\udccb Checklist Ready?<\/h6><p class=\"text-sm text-green-700 leading-relaxed\">Have your vehicle registration number and incident details ready before contacting your insurer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-957cd62 e-con-full e-flex e-con e-child\" data-id=\"957cd62\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1c0ad85 e-con-full e-flex e-con e-child\" data-id=\"1c0ad85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cfe9e87 e-con-full e-flex e-con e-child\" data-id=\"cfe9e87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb02ed9 elementor-widget elementor-widget-text-editor\" data-id=\"cb02ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step\u00a01<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Immediate Notification<\/h5><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfcdf17 elementor-widget elementor-widget-text-editor\" data-id=\"cfcdf17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul class=\"space-y-2\"><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Report the incident to the insurer as soon as possible.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Use email, phone, or v<span data-teams=\"true\">isit the nearest Definite branch<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f15c61 e-con-full e-flex e-con e-child\" data-id=\"9f15c61\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd4b318 elementor-widget elementor-widget-text-editor\" data-id=\"dd4b318\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 2<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Police Report<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">File a report at the nearest police station.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Obtain a Police Abstract, which is crucial for motor accident claims.<\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3f7273 e-con-full e-flex e-con e-child\" data-id=\"f3f7273\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afe0df1 elementor-widget elementor-widget-text-editor\" data-id=\"afe0df1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 3<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Claim Form Completion<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Fill out the insurer\u2019s claim form with details of the incident.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Attach supporting documents: police abstract, driver\u2019s license, logbook copy, and PSV license.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><li>\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c2c1fe e-con-full e-flex e-con e-child\" data-id=\"7c2c1fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5662b7 elementor-widget elementor-widget-text-editor\" data-id=\"e5662b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 4<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Inspection And Assessment<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">An assessor is sent to inspect the vehicle and evaluate the damage.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">A repair estimate is prepared and approved before work begins.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-696bb94 e-con-full e-flex e-con e-child\" data-id=\"696bb94\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3463593 elementor-widget elementor-widget-text-editor\" data-id=\"3463593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 5<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Repair Authorization<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Once approved, repairs are done at authorized garages.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Insurer may pay directly or reimburse depending on policy terms.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0f0396 e-con-full e-flex e-con e-child\" data-id=\"f0f0396\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dca0b8b elementor-widget elementor-widget-text-editor\" data-id=\"dca0b8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 6<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Settlement<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">After repairs, the insurer settles the claim either by paying the garage or reimbursing the insured.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51d9ecc e-con-full e-flex e-con e-child\" data-id=\"51d9ecc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-324b2f5 elementor-widget elementor-widget-heading\" data-id=\"324b2f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claim Process Complete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-871af59 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"871af59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-slate-400 text-sm max-w-sm mx-auto\">Once all steps are completed and documents reviewed, your settlement will be processed according to your policy terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2267596322\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2267596322\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-cf18543 e-con-full e-flex e-con e-child\" data-id=\"cf18543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cab36fc e-flex e-con-boxed e-con e-child\" data-id=\"cab36fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c771d8b e-con-full e-flex e-con e-child\" data-id=\"c771d8b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a82067f elementor-widget elementor-widget-heading\" data-id=\"a82067f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Insurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-346cacb elementor-widget elementor-widget-text-editor\" data-id=\"346cacb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Covers commercial vehicles like matatus, buses, and taxis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c23efa elementor-widget elementor-widget-text-editor\" data-id=\"4c23efa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"font-bold text-yellow-800 mb-1\">\ud83d\udca1 Important Note<\/h6><p class=\"text-sm text-yellow-700 leading-relaxed\">Always report incidents immediately. Delays in notification may affect the validity of your claim.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cda04e elementor-widget elementor-widget-text-editor\" data-id=\"0cda04e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6 class=\"font-bold text-green-800 mb-1\">\ud83d\udccb Checklist Ready?<\/h6><p class=\"text-sm text-green-700 leading-relaxed\">Have your policy number and incident details ready before contacting your insurer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d567b41 e-con-full e-flex e-con e-child\" data-id=\"d567b41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8ce9971 e-con-full e-flex e-con e-child\" data-id=\"8ce9971\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4dafb3 elementor-widget elementor-widget-text-editor\" data-id=\"c4dafb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step\u00a01<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Claim Notification<\/h5><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e31a955 elementor-widget elementor-widget-text-editor\" data-id=\"e31a955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul class=\"space-y-2\"><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Notify the insurer immediately after the loss or damage.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Use email or written communication for record-keeping<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebe7eb9 e-con-full e-flex e-con e-child\" data-id=\"ebe7eb9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0509ee1 elementor-widget elementor-widget-text-editor\" data-id=\"0509ee1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 2<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Claim Form Submission<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Complete the insurer\u2019s claim form detailing the nature of the loss.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Attach relevant documents (e.g., receipts, photos, police reports).<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90e0f0f e-con-full e-flex e-con e-child\" data-id=\"90e0f0f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2162516 elementor-widget elementor-widget-text-editor\" data-id=\"2162516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 3<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Investigation<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">The insurer may appoint a loss adjuster to assess the claim.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Interviews and site visits may be conducted.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-273aa32 e-con-full e-flex e-con e-child\" data-id=\"273aa32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29e4a25 elementor-widget elementor-widget-text-editor\" data-id=\"29e4a25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 4<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Claim Approval &amp; Payment<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">If valid, the claim is approved and payment is made.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Settlement may be full or partial depending on policy terms and deductibles.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-692d5ec e-con-full e-flex e-con e-child\" data-id=\"692d5ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef52875 elementor-widget elementor-widget-text-editor\" data-id=\"ef52875\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex items-center gap-3 mb-2\"><h6><span class=\"text-xs font-bold uppercase tracking-wider text-blue-600 bg-blue-50 px-2 py-1 rounded\">Step 5<\/span><\/h6><h5 class=\"text-lg font-bold text-slate-800\">Repair Authorization<\/h5><\/div><ul><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Once approved, repairs are done at authorized garages.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">Insurer may pay directly or reimburse depending on policy terms.<\/li><li class=\"flex items-start gap-2 text-slate-600 leading-relaxed\">\u00a0<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04fc82d e-con-full e-flex e-con e-child\" data-id=\"04fc82d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a5651a elementor-widget elementor-widget-heading\" data-id=\"8a5651a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claim Process Complete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a886bef elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a886bef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-slate-400 text-sm max-w-sm mx-auto\">Once all steps are completed and documents reviewed, your settlement will be processed according to your policy terms.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Insurance Claims Process A step-by-step guide to navigating your insurance claims efficiently and with peace of mind. PSV Insurance General Insurance PSV Insurance Covers commercial vehicles like matatus, buses, and taxis. \ud83d\udca1 Important Note Always report incidents immediately. Delays in notification may affect the validity of your claim. \ud83d\udccb Checklist Ready? Have your vehicle registration [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1012","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/pages\/1012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/comments?post=1012"}],"version-history":[{"count":16,"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/pages\/1012\/revisions"}],"predecessor-version":[{"id":1129,"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/pages\/1012\/revisions\/1129"}],"wp:attachment":[{"href":"https:\/\/definiteassurance.com\/index.php\/wp-json\/wp\/v2\/media?parent=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}