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Terms and condition
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Definite Assurance Company
about us
At Definite, our purpose is to provide protection that helps people achieve their hopes and dreams. This is the driving force behind everything we do.
In our unpredictable world, we stand by your side when the unexpected happens, offering protection to keep your life moving forward.
Shaping the future of protection
Our mission goes beyond offering simple or affordable insurance policies. It’s fundamentally about people — you — above all else. To foster stronger connections with our customers, communities, and each other, we prioritize people over policies and continuously seek ways to improve and adapt to meet your needs.You have the freedom to choose when and how you want to engage with us, and we’ll be there — today and in the future. We’re always learning more about you, our customers, crafting better and more personalized products for what truly matters in life, for every life.
Guided by our core values, we’re driving positive change and seek to revolutionize how we serve our customers. When we say “You’re Definitely Insured,” we genuinely mean it, and we always will.
Definite Assurance Company
Mission
At definite, we embark on a relentless journey to craft insurance experiences beyond compare. With unwavering dedication, we craft bespoke products and services that seamlessly embrace the distinctive aspirations and challenges of each customer
Definite Assurance Company
Vision
Definite Assurance Company limited was formed to jumpstart a process of total overhaul of the current norm in the insurance industry and came up with an innovative parallel solution complete with a dedicated customer support system and technology for all after sales support.
At definite, you are definitely covered
Definite Assurance Company Limited was established in 2022 and officially registered in February 2023. Our focus is on providing insurance solutions that are tailor-made to meet the specific needs of our customers. What sets us apart is our unique approach to solving complex insurance needs, backed by a leadership team with diverse experience, talents, and skills.
We strive to initiate a complete overhaul of the current industry norms, introducing innovative solutions with dedicated customer support and advanced technology for all after-sales support. Our competitive advantage lies in our agility and adoption of forward-looking technology that delivers seamless, simple, and secure service to our customers. This is coupled with a highly talented and motivated workforce, who continuously strive to understand the needs of each client, fostering valuable relationships that ensure our customers receive the full value of our promises.
Why Choose US
We inspire & help our customers
We recognize the importance of continuous personal and professional development to all our stakeholders towards expanding their knowledge and staying abreast of industry trends.
Consumer Excellence
Consumer Excellence is central to Definite Assurance, focusing on exceptional service, anticipating needs, and delivering tailored solutions. By prioritizing excellence, we build trust, loyalty, and long-term relationships, ensuring customers feel valued and supported. This commitment sets us apart, strengthening our market influence and reputation.
Collaboration
Collaboration at Definite fosters teamwork and innovation by uniting diverse perspectives, skills, and expertise for effective client solutions. It improves communication and coordination across departments, ensuring prompt and efficient service. Partnerships with financial institutions and technology providers expand offerings and keep the company ahead of trends. This collaborative approach drives improvement, strengthens relationships, and builds a resilient, adaptable company
Integrity
Integrity is central to delivering value, building trust and credibility with customers. By upholding ethical standards and transparency, we prioritize honesty and fairness, fostering security and confidence. Integrity strengthens relationships with stakeholders, ensuring stability and reliability. This foundation helps us navigate challenges, maintain a positive reputation, and achieve long-term success.
99%
Approval Rate
Your security is our priority.
Approval Rate
Your security is our priority.
99%
Customer Satisfaction
Trusted by thousands for exceptional service.
Customer Satisfaction
Trusted by thousands for exceptional service.
99%
Policy Renewal Rate
Because we deliver on our promises.
Policy Renewal Rate
Because we deliver on our promises.